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Care and Support

Explore care and support options for yourself or someone in your family, and choose the path that best describes your situation.

Whether you need care for yourself or are helping a family member, start with the option that best describes your situation. WARA can receive your enquiry and help you explore the care and support options that may be appropriate.

Care for yourself or someone you care about

Every care situation is different. You may be looking for help with everyday activities, support during recovery, assistance for an older adult, or help coordinating care for someone who lives elsewhere.

Choose the path that best matches your needs.

Arranging care for a family member

For adult children, spouses, relatives, and family caregivers who need help caring for someone, coordinating support, or managing care from a distance.

You do not have to manage every part of the situation alone. Explain what your family member needs and what kind of help you are looking for.

Discuss Care for Your Family

Finding care for yourself

For older adults and other people who want assistance, care coordination, recovery support, or help understanding suitable care options.

You can describe your circumstances, the kind of assistance you are looking for, and any concerns you would like to discuss.

Talk to Us About Your Care

Not sure which option fits?

If you are unsure where to begin, contact WARA and explain your situation. You can also use the contact page if your enquiry does not fit either category.

1 - Arrange Care for a Family Member

Explore how WARA can help your family discuss care needs, coordinate appropriate support, and understand possible next steps for someone who needs assistance.

When someone in your family needs care, arranging the right support can be difficult. WARA provides a point of contact to discuss your family’s situation, understand the kind of assistance needed, and explore appropriate care options.

When someone you love needs care, you should not have to figure everything out alone

A parent is finding everyday activities more difficult. Your spouse needs help during recovery. A relative lives alone and may need regular assistance. Or you live in another town and are worried about how a family member is managing at home.

These situations can leave families with difficult questions. What kind of help is needed? Who can provide it? How do you coordinate support when several people are involved? And how can you stay informed when you cannot always be there yourself?

You may not know exactly what service to ask for. That is a reasonable place to start.

How WARA can help your family

Different situations call for different kinds of support. The first step is to understand the person’s needs and the circumstances in which care must be arranged.

Understand the care situation

Tell us what is happening, what your family member is finding difficult, and what concerns you most. You do not need to know the name of a specific service before making an enquiry.

Explore appropriate support

Depending on the situation, the discussion may cover assistance with everyday activities, support for an older adult, help during recovery, or coordination with relevant care providers. The appropriate options depend on the person’s needs and the services available.

Coordinate the next steps

When suitable support can be identified, WARA can help you discuss how to proceed and what needs to be clarified. This may include the type of assistance required, the person’s location, the family’s preferences, and how communication should be handled.

Consider care when family members live far away

If you cannot visit regularly, explain the distance and coordination challenges. This helps establish what kind of support and communication your family is looking for. Any specific monitoring, reporting, or coordination arrangement would need to be discussed and confirmed separately.

You do not need to have all the answers before contacting us

To begin, it is useful to think about a few questions:

  • Who needs care? For example, a parent, spouse, relative, or another family member.
  • What is becoming difficult? Everyday activities, living alone, recovery after an illness or hospital stay, or another concern.
  • Where does the person live? The location helps determine what support may be practical.
  • What help are you looking for? You may need regular assistance, help understanding care options, or support coordinating arrangements.
  • What is your main concern? Safety, reliability, distance, communication, or managing care alongside other responsibilities.

You can share what you know and explain what remains uncertain. Please avoid including sensitive medical records or unnecessary personal information in your initial enquiry.

Discuss care for your family

Use the contact form to tell WARA about your family’s situation. The more clearly you describe the need, the easier it is to understand what you are looking for and consider the appropriate next step.

  1. Open the WARA contact form.
  2. Enter your name and email address so the team can identify your enquiry and respond.
  3. In the message field, briefly explain who needs care, their general location, the kind of assistance you are looking for, and any important coordination challenges.
  4. Submit the form so your enquiry can be reviewed.

You do not need to choose a provider or a specific care service before contacting us. The purpose of the first enquiry is to explain your situation and discuss what may be possible.

Discuss Care for Your Family: Contact WARA


2 - Find Care for Yourself

Explore care and support options for yourself, including assistance with everyday activities, support during recovery, and help understanding suitable care arrangements.

If you need help with everyday activities, are recovering from an illness or hospital stay, or want to understand what care options may suit your situation, you can start by telling WARA what you need. You do not have to identify the right service before making an enquiry.

Getting the right support should start with your needs

You may be finding some everyday activities harder than before. You may be recovering from an illness or hospital stay and need help managing the next stage. Perhaps you are an older adult who would like some assistance while continuing to live as independently as possible.

You might also be unsure what kind of care is appropriate, whom to approach, or how to arrange support that fits your circumstances.

It can be difficult to know where to begin, especially when several types of help may be relevant. You should be able to explain your situation in your own words rather than having to select a service you do not fully understand.

How WARA can help you explore care options

The starting point is a conversation about your needs, preferences, and circumstances. Depending on your situation, the discussion may cover the following areas.

Assistance with everyday activities

If you need help managing daily routines or would feel more comfortable with some additional assistance, explain which activities have become difficult and what kind of support you are looking for.

Support during recovery

After an illness, injury, or hospital stay, you may need help understanding and coordinating non-clinical support at home. Explain your current circumstances and any guidance you have received from your healthcare professional. Clinical decisions and treatment should remain with qualified healthcare professionals.

Care for older adults

If you are getting older and want to continue living as independently as possible, you may wish to discuss assistance with daily living, companionship, or other support suited to your circumstances.

Understanding and coordinating care

You may already know that you need help but be uncertain about the type of service, the people involved, or how different arrangements fit together. WARA can receive your enquiry and help you discuss the options that may be appropriate, depending on your needs and the services that can be confirmed.

Your preferences matter

Care is personal. The right arrangement depends not only on the help you need but also on your living situation, preferences, location, and the people you trust.

When you contact us, you can explain:

  • What you need help with: Describe the activities or circumstances that have prompted you to seek support.
  • Where you live: Your general location helps establish what arrangements may be practical.
  • What kind of support you prefer: For example, assistance at home, help coordinating care, or guidance on possible options.
  • Whether there are particular concerns: You might be concerned about independence, reliability, recovery, communication, or affordability.
  • Whether someone is helping you: If a family member or trusted person is involved, you can mention this if you wish.

You do not need to answer every question before contacting us. Start with what matters most to you.

Talk to us about your care

The first step is to tell WARA about your situation so your enquiry can be reviewed and the next steps discussed.

  1. Open the WARA contact form.
  2. Enter your name and email address.
  3. In the message field, briefly describe your care needs, your general location, and the kind of assistance or guidance you are looking for.
  4. Submit the form so your enquiry can be reviewed.

You may complete the form yourself, or ask a trusted family member or other person to help you write the message. If someone contacts us on your behalf, they should make that clear in the message.

Please avoid including sensitive medical records or unnecessary personal information in your initial enquiry.

Talk to Us About Your Care: Contact WARA