Privacy Policy

Learn how WARA collects, uses, and protects personal and health data across its care services and digital systems, ensuring transparency, security, and responsible handling of sensitive information.

Your Data. Handled with Responsibility.

At WARA, we are committed to protecting your privacy and ensuring the secure handling of your personal and health-related data. As a care infrastructure platform, we manage sensitive information with strict responsibility, transparency, and defined processes.

By using our website and services, you agree to the practices described in this policy.

Last updated: April 14, 2026

Definitions

  • “WARA”, “We”, “Us”, or “Our” refers to the WARA platform and its services
  • “You” or “User” refers to individuals using our website or services
  • “Service” includes the website, CareNet services, and related systems
  • “Personal Data” refers to identifiable personal information
  • “Health Data” refers to medical and caregiving-related information
  • “Usage Data” refers to automatically collected technical data
  • “Cookies” are small files used to improve functionality and experience

Information We Collect

We collect only the information necessary to deliver safe, reliable, and coordinated care.

Personal Data

  • Name
  • Phone number
  • Email address
  • Address and location
  • Emergency contact details

Health & Care Data

  • Medical history and conditions
  • Care requirements and routines
  • Medication and monitoring records
  • Care Ledger entries and activity logs

Usage Data

  • IP address
  • Browser and device information
  • Pages visited and interaction behavior

Cookies & Tracking

We use cookies and similar technologies to:

  • Maintain secure sessions
  • Improve system performance
  • Analyze usage patterns
  • Enhance user experience

You may disable cookies in your browser settings, though some features may not function fully.

How We Use Your Information

Your data is used strictly to enable structured and reliable care delivery.

We use information to:

  • Deliver and coordinate care services (HomeCareNet, ElderCareNet, etc.)
  • Enable monitoring through the Care Ledger
  • Connect caregivers, coordinators, and healthcare providers
  • Send updates, alerts, and communication
  • Improve system performance and service quality
  • Meet legal and regulatory requirements

Data Protection & Security

We implement appropriate safeguards to protect your data, including:

  • Controlled and role-based access
  • Secure storage and transmission
  • Monitoring and audit systems

While strong precautions are taken, no system can guarantee absolute security.

Data Retention

We retain data only as long as necessary for:

  • Continuity of care
  • Service delivery
  • Legal and compliance requirements

Certain records, such as care logs, may be retained for audit and continuity purposes.

Data Sharing & Disclosure

We do not sell your personal data.

We may share information only when necessary:

  • With verified caregivers and coordinators
  • With doctors and healthcare providers
  • With emergency responders during critical situations
  • With trusted technology and service partners
  • To comply with legal obligations
  • With your explicit consent

All sharing is limited to what is required for service delivery.

Data Transfers

Your data may be processed within India or in secure systems operated by trusted providers. By using our services, you consent to such processing where required.

Children’s Privacy

Our services are not intended for children under 13 without guardian involvement. We do not knowingly collect data from minors without appropriate consent.

Our platform may contain links to external websites or healthcare providers. WARA is not responsible for their privacy practices. Users are encouraged to review their policies independently.

Changes to This Policy

This Privacy Policy may be updated periodically. Changes will be reflected on this page with an updated revision date.

Contact

For any questions, concerns, or requests regarding your data:

WARA
📧 Email: [email protected]

Guiding Principle

WARA follows a simple principle:

Data should be used to improve care, not compromise trust.

All data handling practices are designed to ensure that your information remains secure, limited in use, and aligned with your care needs.